Member Spotlight

IHCA members go the extra mile to make a meaningful difference in the lives of others every single day. Learn more about the amazing ways our members are helping others in the Member Spotlights below.

If you are an IHCA member, recognize your best employees with a Member Spotlight! Select an employee to complete this form and return it to to be included in a future Member Spotlight. Photos of the selected employee are also encouraged, but not required. The photo release form can be found here.

We feature Member Spotlights in the Weekly Bulletinthe IHCA Facebook page and here on the IHCA website.

Member Spotlight: Michelle Madden of Family Care Solutions

May 21, 2020

Michelle Madden became a home health aide at Family Care Solutions because she was looking for a position she could hold simultaneously while attending college. Her favorite part of her job is getting to see her patients daily and building relationships with them. How did you get started in the long-term care profession? I was

Member Spotlight: Nya Lo of St. Luke Lutheran Home

May 14, 2020

Nya Lo began her career in long-term care when she was in high school. As a dietary aide at St. Luke Home and Services, Nya enjoys building relationships with the residents and her coworkers. During this pandemic, she is grateful for the spirit of teamwork that exists among the staff. How did you get started

Member Spotlight: Melissa Wiederin of Adel Acres

May 7, 2020

Melissa Wiederin began her career in health care as a CNA at age 15, and has been a charge nurse at Adel Acres for three years. She has a passion for the elderly population and has worked in a variety of settings, including nursing homes and hospitals, as well as mental health and correctional facilities.

Member Spotlight: Lisa Baker of Longhouse-Northshire Care Center

April 23, 2020

Due to COVID-19, dietary departments at long-term care facilities have had to modify processes, yet have continued to go above and beyond for the people they serve. Lisa Baker works in the dietary department at Longhouse-Northshire Care Center and we are proud to feature her as this week’s Member Spotlight. The residents have become like

Member Spotlight: Nadine Donath of Hawkeye Care Center Dubuque

April 16, 2020

Nadine began her career in long-term care by working in the kitchen and now serves as the activities director at Hawkeye Care Center Dubuque. Nadine recently went above and beyond as she tirelessly made Personal Protective Equipment (PPE) for her facility. She has made masks, face shields and gowns. “Nadine is an amazing person and

Member Spotlight: Marcele Chaves of Bickford Assisted Living of Cedar Falls

April 9, 2020

Marcele Chaves, a CMA/CNA at Bickford Assisted Living of Cedar Falls, moved to the U.S. from Brazil at age 23 and is currently studying to become an RN. She appreciates the home-like environment of Bickford, loves getting to know residents and cannot imagine herself doing anything else other than being a nurse. Thank you for

Member Spotlight: Maria Zeron of Bickford of Iowa City

April 2, 2020

As an LPN at Bickford of Iowa City, Maria Zeron believes that being a nurse is her calling and that working in long-term care is the most satisfying profession. In caring for the elderly, she has found a second family in her coworkers and residents. IHCA thanks Maria, and all long-term care employees for everything

Member Spotlight: Casi Strube of Anamosa Care Center

March 19, 2020

Casi Strube has held many different roles in the long-term care profession throughout her career. As the administrator at Anamosa Care Center, she loves building relationships with residents and helping guide the staff through their health care journey. IHCA thanks Casi for all she does for residents, and for the #sharethelovenotgerms campaign she started, which

Member Spotlight: Lucy Hand of Accura Healthcare of Spirit Lake

March 12, 2020

When Lucy began working in long-term care, she wanted to work in housekeeping or the kitchen. However, after accepting a CNA position, she fell in love with the job. Even after celebrating 25 years of service at Accura Healthcare of Spirit Lake, Lucy still learns life lessons every day from the residents she serves. How

Staff Spotlight: Amanda Berkley of IHCA

March 5, 2020

This week’s Spotlight is a special edition, as we highlight a new face in the IHCA office. Amanda Berkley joined IHCA in February as the accounting and program services specialist. Amanda’s skillset makes her a valuable resource to IHCA as she supports the association’s accounting and bookkeeping functions and assists with member committees and association

Member Spotlight: Than LoVan of Longhouse-Northshire

February 26, 2020

Than LoVan began working in the laundry department of Longhouse-Northshire in 1981, three months after moving to the U.S. from her home country of Laos. Than says working at the facility helped improve her ability to speak English and adjust to life in America. Almost 39 years later, Than still enjoys caring for and building

Member Spotlight: Ashley Miller of Murphy Place Assisted Living

February 19, 2020

Ashley Miller, a CNA at Murphy Place Assisted Living, entered the long-term care profession at age 14. Twenty-one years later, she still finds purpose in being a light during the dark times of someone’s life. How did you get started in the long-term care profession? My long-term care career began when I was 14 years

Member Spotlight: Amanda Madson of Longhouse-Northshire

February 12, 2020

Amanda Madson has served as an administrative assistant at Longhouse-Northshire since 2015. She recognizes how making even a small impact in someone’s life can be a rewarding experience, and encourages others to find a career in long-term care. How did you get started in the long-term care profession? I remember visiting my great great grandmother

Member Spotlight: Jack Studer of Westwood Specialty Care

February 4, 2020

Although Jack Studer has spent years working in the long-term care profession, his wide variety of responsibilities prevent him from ever getting bored. As the administrator at Westwood Specialty Care in Sioux City, Jack has seen how long-term care in Iowa continues to grow and change. How did you get started in the long-term care

Member Spotlight: Terry Thrasher McIntosh of Murphy Place Assisted Living

January 29, 2020

Over 35 years ago, Terry Thrasher McIntosh began her career of caring for others. As a director and certified med aide at Murphy Place Assisted Living, she values building relationships with those she cares for and their families. How did you get started in the long-term care profession? I started working in a nursing home

Member Spotlight: Roslyn Hutchinson of The Views Senior Living of Cedar Rapids

January 22, 2020

Due to 30 years of working in long-term care, Roslyn Hutchinson understands the challenges seniors face when transitioning to a senior living community. By working in the housekeeping department at The Views Senior Living of Cedar Rapids, Roslyn is able to care for and build relationships with residents. How did you get started in the

Member Spotlight: Beverly Wren of Murphy Place Assisted Living

January 15, 2020

When it comes to long-term care, Beverly Wren is well-rounded, having worked in home health, nursing facilities and assisted living communities. As a cook and personal care companion at Murphy Place Assisted Living in Corydon, Beverly finds joy in caring for others. How did you get started in the long-term care profession? I started working

Member Spotlight: Liz Teel of Great River Klein Center

January 8, 2020

Liz Teel has cared and advocated for the senior population since she was in high school. As a restorative supervisor/palliative liaison at Great River Klein Center in West Burlington, Liz works with residents and family members to develop goals of care that contribute to a better quality of life. How did you get started in

Member Spotlight: Cindy Strunk of Crestview Specialty Care

December 30, 2019

An ad in the local paper turned into an almost 40-year career for Cindy Strunk. As a CNA at Crestview Specialty Care in West Branch, she enjoys seeing others benefiting from the kind and compassionate care the facility provides. How did you get started in the long-term care profession? I saw an ad in the